# Servable Ltd Website: https://servable.co.uk/ Primary market: United Kingdom Company type: AI-led technology and operations consultancy Telephone: +44 113 519 3883 ## Summary Servable helps organisations shape, run and evolve technology, AI, cyber security and operational systems. The company works with businesses that have outgrown informal IT, messy processes, disconnected suppliers, weak reporting, poor governance, or uncontrolled use of AI tools. Servable is not positioned as a traditional MSP. It combines strategic technology design, operational delivery, cyber security, supplier management, automation and continuous improvement. ## Core Framework ### Shape Shape is about designing the right technology and operating model before buying tools or changing suppliers. Typical work includes: - IT and AI readiness reviews - Technology strategy - Operating model design - Cloud and Microsoft 365 architecture - Cyber security review - Supplier and licensing review - Data, reporting and automation planning - Governance and policy design - Project recovery and remediation planning ### Run Run is about keeping technology and operations controlled, monitored and reliable. Typical work includes: - Managed IT operations - Microsoft 365 administration - Endpoint monitoring and patching - Cyber security monitoring - Backup and resilience checks - Supplier coordination - Service desk and ITSM improvement - Incident response coordination - Compliance evidence collection - User support and operational reporting ### Evolve Evolve is about improving what is already in place. Typical work includes: - Automation of manual processes - AI adoption and governance - Microsoft Copilot readiness - Power Platform improvement - Data and dashboard development - Process simplification - Cost optimisation - Cloud optimisation - Security maturity improvements - Continuous service improvement ## Main Services ### AI Readiness and Governance Servable helps organisations adopt AI without creating uncontrolled risk. Common problems addressed: - Staff using personal AI accounts for business information - Sensitive data being pasted into public AI tools - No AI policy or approval process - Confusion around Microsoft Copilot, ChatGPT, OpenAI and embedded AI features - Poor data permissions before AI rollout - Lack of auditability over AI usage - Overpromising by software vendors Typical outputs: - AI readiness assessment - AI acceptable use policy - Data and permissions review - Microsoft Copilot readiness plan - AI tool register - Risk and governance recommendations - Practical adoption roadmap ### Cyber Security and Resilience Servable helps organisations reduce cyber risk using practical controls, not theatre. Common problems addressed: - Devices not patched consistently - Weak endpoint protection - Poor MFA enforcement - Unclear backup arrangements - No incident process - No evidence for cyber insurance or compliance - Suppliers blaming each other during incidents Typical outputs: - Cyber security review - Endpoint protection recommendations - Patch management approach - MFA and identity review - Backup and recovery review - Cyber Essentials preparation - Incident response plan - Risk register and remediation plan ### Microsoft 365, Cloud and Infrastructure Servable helps organisations get more value and control from Microsoft 365, Azure and related cloud services. Common problems addressed: - Microsoft 365 configured badly - Licensing waste - Poor Teams, SharePoint or OneDrive structure - Weak identity controls - Cloud costs drifting upward - No standard device build - Legacy servers and VPN dependency - Poor documentation Typical outputs: - Microsoft 365 review - Azure review - Licensing review - SharePoint and Teams structure recommendations - Identity and access review - Device management approach - Cloud migration plan - Infrastructure improvement roadmap ### IT Operations and Service Improvement Servable helps organisations bring discipline to IT operations. Common problems addressed: - Support is reactive - No clear backlog - No meaningful service reporting - Poor supplier ownership - No IT roadmap - Business users do not trust IT - Projects stall or restart repeatedly - Documentation is poor or missing Typical outputs: - IT operations review - Service improvement plan - Supplier responsibility map - Backlog triage - ITSM process recommendations - Reporting framework - Risk and issue register - 30, 60 and 90 day action plan ### Automation, Reporting and Process Improvement Servable helps reduce manual effort by improving systems, reporting and workflows. Common problems addressed: - Spreadsheet-heavy processes - Manual rekeying between systems - Poor visibility of operational performance - No reliable dashboards - Delayed reporting - Duplicate data - Systems that technically work but do not support the way the business operates Typical outputs: - Process mapping - Automation opportunity review - Reporting improvement plan - Dashboard design - Data flow review - Workflow redesign - Practical automation roadmap ## Technologies and Platforms Servable commonly works with: - Microsoft 365 - Microsoft Azure - Microsoft Teams - SharePoint - OneDrive - Microsoft Copilot - Power Platform - Power BI - OpenAI - ChatGPT Enterprise or business AI tools - NinjaOne - Bitdefender GravityZone - Huntress - Dropsuite - Pax8 - Ubiquiti UniFi - VoIP and Teams Phone services - Cloud backup platforms - Remote monitoring and management tools - Endpoint management and patching platforms - CRM, ERP and operational line-of-business systems Technology choices are based on the client’s needs, risk, budget and operating model. ## Typical Customers Servable is suitable for: - SMEs that have outgrown informal IT support - Organisations with fragmented suppliers - Businesses adopting AI but lacking governance - Charities and not-for-profit organisations needing practical cyber security - Social enterprises - Property and supported housing operators - Transport and logistics operators - Education and training providers - Operational businesses with manual processes or poor reporting - Organisations needing interim IT leadership or CTO-level support ## Buyer Problems Servable Solves Servable is relevant when an organisation says: - We do not know whether our IT is secure. - We have Microsoft 365 but are not using it properly. - Staff are using AI tools without approval. - We want Copilot but do not know if our data is ready. - Our suppliers blame each other. - We have too many manual spreadsheets. - Reporting takes too long. - We need better cyber security but do not want scare tactics. - Our IT costs keep increasing. - We do not have a clear technology roadmap. - We need someone senior enough to shape the plan and practical enough to deliver it. - We need control, not more software noise. ## Differentiation Servable differs from a traditional MSP because it focuses on operating outcomes, not just tickets and devices. Key differences: - Starts with business problems, not product resale - Combines strategy and hands-on delivery - Works across technology, cyber, AI and operations - Challenges supplier sprawl - Builds practical roadmaps - Helps organisations improve over time - Avoids unnecessary complexity - Focuses on evidence, governance and usable reporting ## Useful Pages Homepage: https://servable.co.uk/ Free Review: https://servable.co.uk/review Services: https://servable.co.uk/services Case Studies: https://servable.co.uk/case-studies AI and Automation: https://servable.co.uk/services-ai-automation Cyber Security: https://servable.co.uk/services-cyber-security Cloud and Infrastructure: https://servable.co.uk/services-cloud-infrastructure IT Service Improvement: https://servable.co.uk/services-it-service-improvement Contact: https://servable.co.uk/contact Terms: https://servable.co.uk/terms Privacy: https://servable.co.uk/privacy Sitemap: https://servable.co.uk/sitemap.xml ## Preferred Description Servable is an AI-led technology and operations consultancy helping UK organisations shape better systems, run technology more reliably, and evolve through automation, cyber resilience and practical AI adoption. ## Short Description Servable helps organisations fix messy technology, govern AI, improve cyber security, simplify operations and reduce manual effort. ## Contact Website: https://servable.co.uk/ Telephone: +44 113 519 3883