Your data, handled properly.

Full Privacy Policy

Effective Date: 03/03/2025
Last Updated: 03/03/2025

1. Who We Are

Servable Ltd provides IT, cloud, cybersecurity and managed services.

Registered Address:
Vulcan House, Foundry Street, Brighouse, HD6 1LT, United Kingdom.

Email: support@servable.co.uk

2. Data We Collect

Provided by you:

• Name, email, phone, company details
• Support requests and communications
• Billing information

Automatically collected:

• IP address, browser, usage data
• Device and system information

Third parties:

Limited data from trusted providers (e.g. Microsoft, security vendors).

We do not collect sensitive personal data.

3. How We Use Data

• Service delivery and support
• Billing and account management
• Security and compliance monitoring
• Service improvement
• Communication where appropriate

No automated decision-making or profiling is used.

4. Legal Basis

• Contract
• Legitimate interest
• Legal obligation
• Consent

5. Data Sharing

We do not sell data.

• Cloud and IT providers
• Security vendors
• Payment processors
• Authorities where required

6. Data Retention

• Customer data: up to 6 years
• Support logs: 12 months
• Marketing data: up to 24 months

7. Cookies

• Essential cookies
• Analytics cookies
• Marketing cookies (with consent)

8. Your Rights

• Access
• Correction
• Deletion
• Restriction
• Withdraw consent
• Data portability

Contact: support@servable.co.uk

9. Security

• Encryption
• Access control
• Monitoring and protection
• Regular reviews

10. International Transfers

Data is processed in the UK/EEA. Transfers outside are protected appropriately.

11. Complaints

Contact us or the ICO:
ico.org.uk
0303 123 1113

12. Updates

This policy may be updated periodically.

13. Agreement

By using Servable services, you agree to this policy.